Most sensors and control modules are connected by using standard RJ12 cable and splitters, making installation as simple as plug-and-play. TrolMaster provides the ECS-500 cable roll package for users to customize their own cables when the standard cables provided are not satisfied their need. Includes:
- 1 x TrolMaster 500ft RJ12 Cable Roll
- 100 x RJ12 Crystal Heads
- 100 x Crystal Head Protectors
These are the steps you need to take for warranty issues
- All customers (end users) must contact Trolmaster support (+1 877-420-9876) to troubleshoot and validate. Once confirmed by TrolMaster technical support, a case number will be issued.
- Please use the TrolMaster case number to initiate a warranty request through the GreenPlanet warranty. Click here
- All claims must have proof of purchase from an authorized GreenPlanet wholesale partner. We will not claim RMAs for non GreenPlanet wholesale customers.
- All claims from wholesale partners must go through the Green Planet Wholesale warranty process with the associated Trolmaster case number.
If you have any issues or concerns, please contact [email protected]
* ThinkGrow & Trolmaster are owned by the same umbrella company. Thus the claims and process will be the same.