The Hydro-X system is the professional-grade single-zone environmental controller. It is a fully customizable modular designed system. Installation is simple and the system is easy to expand. The Hydro-X system can control mainstream grow lights, HVAC systems, mini-split air conditioners, commercial dehumidifiers and humidifiers, as well as CO2 generators or regulators. With the free TrolMaster App, a user could access all settings and alerts on the system from anywhere anytime.
These are the steps you need to take for warranty issues
- All customers (end users) must contact Trolmaster support (+1 877-420-9876) to troubleshoot and validate. Once confirmed by TrolMaster technical support, a case number will be issued.
- Please use the TrolMaster case number to initiate a warranty request through the GreenPlanet warranty. Click here
- All claims must have proof of purchase from an authorized GreenPlanet wholesale partner. We will not claim RMAs for non GreenPlanet wholesale customers.
- All claims from wholesale partners must go through the Green Planet Wholesale warranty process with the associated Trolmaster case number.
If you have any issues or concerns, please contact [email protected]
* ThinkGrow & Trolmaster are owned by the same umbrella company. Thus the claims and process will be the same.