Order Processing Update

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At GreenPlanet Wholesale, we remain consistently committed to providing our clients with the best experience possible. It goes without saying that the COVID-19 pandemic has affected businesses in industries across the globe. These repercussions, much of which include new protocols, safety measures and workplace practices, have otherwise made it challenging to conduct “business as usual”. In response to the effects of the COVID-19 pandemic, we at GreenPlanet Wholesale remain dedicated to the practices of protecting the well-being of our employees and providing our clients with the same trusted and reliable levels of service.

Due to the steps taken to safeguard the workplace, not to mention other determining factors brought on by the COVID-19 pandemic, we are experiencing longer wait-times on processed orders. From manufacturing to distribution, we are doing our best to ensure orders are processed as soon as possible.

Below are some of the steps we have taken to limit exposure to the COVID-19 virus, protect our workforce, and ensure that all future orders are processed and distributed in a timely, efficient manner:

  • Adapting new digital technologies as outlets of communication. 
  • Driving productivity from a distance. 
  • Risk management.
  • Following prescribed guidelines in response to the pandemic. 
  • Enabling workplace protocols like physical distancing.
  • Protecting employee’s mental health. 

We appreciate the patience and continued support from our clients as we manage these new challenges, protocols and procedures in 2021. For more information on logistical delays caused by the COVID-19 pandemic, please contact our team at GreenPlanet Wholesale directly. For all other inquiries about products and services offered by GreenPlanet, contact our team or your local garden supply store for more information. 

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